Ultimate Package Support for 1 Year
This package is suitable for small businesses with three or more computers.
It includes the installation of printers and the connection of all computers to the network.
In addition to endpoint antivirus protection, daily monitoring is included in the package.
- Onsite Call-outs to Server & PCs
- Remote support
- Remote Administration tasks
- 4 working hour response to critical faults
- 8 working hours response for other issues
- Diagnosis of printer faults and PC accessory faults
- Data recovery from backup (where applicable)
- Clearance of viruses and malware with associated system re-builds / repairs
- Remote monitoring of data backup systems (where applicable)
- Remote monitoring of servers for errors and warnings
- Remote monitoring of viruses and spyware software
- Endpoint antivirus